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Integration of Bitrix24 with Telegram Bots for Sales and Support Automation

Integrating Telegram bots with Bitrix24 enables automated sales and support workflows using REST API and D7. The approach depends on deployment type (cloud or on-premise) and target business processes. This article outlines implementation examples, integration architecture, and common pitfalls.

Integrating Bitrix24 with a Telegram Bot to Automate Incoming Lead Processing

Step-by-step guide to integrating a Telegram bot with the cloud version of Bitrix24 for automatic lead creation via the REST API. Includes PHP code examples and recommendations for further automation using workflows and automation rules.