Frequently Asked Questions
Answers to common questions about Bitrix24 development, integration, and support services.
How much does it cost?
From $400 to $6,000 depending on tasks
How much does Bitrix24 implementation cost?
From $400 for a basic setup to $6,000+ for complex integrations and custom modules.
Do I need separate licenses?
Yes. Cost depends on the Bitrix24 plan and user count. Integrations and customization are billed separately.
How is data security ensured?
Role-based access, logging, encrypted channels, limited integration scopes, and regular audits.
Can we integrate telephony and CRM?
Yes. We integrate Asterisk/VoIP, build call handlers, create leads/deals from calls, and log recordings if needed.
How to automate business processes?
We configure robots/triggers, build custom workflows (approvals, tasks), and integrate external services.
How long does implementation take?
From 1 week to 3 months depending on project
What are the implementation timelines?
From 1 week to 3 months depending on processes, integrations, and data volume.
Which stages does the project include?
1) Discovery & specs, 2) Solution design, 3) Setup & integrations, 4) Testing & training, 5) Go-live & support.
Can we migrate from another CRM?
Yes. We migrate contacts, deals, tasks, and comms history, with field mapping and validation.
Is post-launch support available?
Yes, we provide SLA-based support: monitoring, backups, fixes, enhancements, and consulting.